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How do I cancel a reservation?

You can cancel your reservation anytime through your account on our website or by contacting customer support. Cancellations are free prior to the start date of your booking.

What are the directions to your facility?

Our parking facilities are conveniently located near your destination. You can find detailed directions in your confirmation email or by visiting our 'Locations' page online.

What is your cancellation policy?

We appreciate your booking with On Air Parking, and understand that plans sometimes change. We offer free cancellations at any time, prior to the start date of your parking reservation — no questions asked.

How do I change a reservation?

Modifying a reservation is simple. Log into your account, navigate to 'My Reservations,' and select 'Edit'. Alternatively, contact our support team for assistance.

Is my vehicle insured while parked?

Yes, all vehicles parked at our facilities are covered by our insurance policy for the duration of the booking. For details on coverage limits, please check the facility page or contact our support team.

How early should I arrive before my flight?

We recommend arriving at the parking facility at least 2–3 hours before your flight departure. This gives you enough time to park, take the shuttle to the terminal, and complete check-in comfortably.